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Dispute resolution

Dispute resolution

Complaints must be addressed to the seller within a reasonable time. The parties shall attempt to resolve any disputes amicably.

If this is not successful, the buyer can contact:

Consumer Protection Agency
Phone: 23 40 06 00
Website: www.forbrukertilsynet.no

Consumers residing in the EU can also use the European Commission's complaint portal:
http://ec.europa.eu/odr